Mr. Müller said you would issue me a pick-up slip so I could pick up his mail from the gatekeeper.

Mr. Müller said you would issue me a pick-up slip so I could pick up his mail from the gatekeeper.

Oh yes, the beginning at the ministry is difficult for everyone.

Let me see, there must be some left here somewhere...

There you go, there's still some here!

In two hours? Mr. Müller needs the document immediately. Is there no way to speed up the process?

Unfortunately not, Mr. Schwarz. You make the request, I execute it. Paperwork doesn't take care of itself.

Let me guess, nobody explained to you beforehand that you need a pick-up slip, did they?

No, unfortunately not...

It's always the same nasty game. But don't worry, we'll have it done in no time.

I'll get the slip ready for you. You can come back and pick it up in about two hours.